Privacy Policy

Last updated:

True North Reel Play (TrueNorthReelPlay.com) is a content-driven social casino hub tailored for Canadian audiences. The platform provides simulated slot games and interactive card-style experiences strictly for recreational enjoyment. There are no monetary transactions tied to gameplay. We are committed to a secure and transparent user environment and reinforce that all entertainment remains virtual and non-financial in nature. This policy explains how we collect, use, and protect your information.

1. Introduction

This Privacy Policy describes how True North Reel Play ("we", "our", or "us") collects, uses, and protects your personal information when you use our website and services. By using True North Reel Play, you agree to the collection and use of information in accordance with this policy. Our project aims to deliver a secure and transparent user environment.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide, including:

Account information (username, email address, where applicable)
Game progress, virtual items, and preferences
Communications and support requests

2.2 Information Collected Automatically

When you use True North Reel Play, we may automatically collect certain information, including:

Device information (device type, operating system, browser type)
Gameplay data (use of simulated slot and card-style experiences, progression)
Technical data (IP address, session duration, crash reports)
Usage analytics (content and features used, time spent on the platform)

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your experience, analyze performance, and support platform updates. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information collected for the following purposes:

To provide and maintain our recreational entertainment platform
To improve simulated games and user experience
To save your progress and preferences
To support detailed content, including articles on responsible gaming and digital well-being
To provide customer support and respond to inquiries
To ensure platform security and prevent abuse
To comply with legal obligations

4. Sharing and Disclosure of Data

We do not sell your personal information. We share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist in platform operations, analytics, and support
Legal Requirements: When required by law, court order, or government authority
Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our aim is to deliver a secure user environment. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location (including under Canadian privacy law and other applicable laws), you may have rights regarding your personal information, such as:

Access: Request copies of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Objection / Withdrawal of Consent: Object to or withdraw consent for certain processing

To exercise these rights, please contact us using the information in the "Contact Us" section below.

7. Children's Privacy and Age-Appropriate Access

True North Reel Play is intended for users who are of legal age in their jurisdiction (typically 18 or 19 in Canada). We do not knowingly collect personal information from minors. We reinforce that all entertainment on the platform remains virtual and non-financial in nature.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we will securely delete or anonymize it.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Third-Party Services

True North Reel Play may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of True North Reel Play after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

True North Reel Play
Canada

Note: True North Reel Play is a social casino hub for recreational enjoyment only. It does not involve monetary transactions, real-money gambling, or financial rewards. Simulated slot games and card-style experiences are strictly for entertainment. All entertainment remains virtual and non-financial in nature. We support responsible gaming and digital well-being through our content and platform design.